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  CCD Meeting Minutes 2001
- December 12, 2001
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- 2001 Meeting Minutes

Minutes from the December 12, 2001 CCD meeting

Attending: Barbara Skoblick, Terry Thomas, Dean Krafft, Andrea Beesing, Paul Davis, Rich Jaenson, Ray Helmke, James VanEe, Sunny Donenfeld, John Godfrey, Janet Heslop, Rebecca Barber, Mitch Collinsworth, Mariann Carpenter, Roger Garnett, David Semo, Jason Rhoades, Frank Strickland, Mary Bouchard, Keith Boncek, Hurf Sheldon, Polley McClure

CCD Web Site

Keith Boncek has taken the lead on development of a CCD Web Site which will be on-line in the near future. The URL will be posted to the CCD list. Thanks Keith!!

Polley McClure, VP for IT, joined us for this meeting and gave an update on various subjects as noted below.

Network Cost Recovery

Polley presented the recommendations from the Network Cost Recovery Task Force to the Executive Budget Group (EBG). The reaction of the EBG was “lukewarm.” Concerns include the wide area network recovery proposal and the headcount tax. The proposed WAN recovery plan is variable and represents %50 of all recovered funds. However, the costs associated with WAN access are fixed. The EBG and Polley feels this might be too risky given behaviors in response to this change are unknown and hard to predict. Dean Krafft suggested pricing tiers appropriately to cover a high proportion of the costs. Ray Helmke suggested that the EBG meet with task force to get an explanation of the thinking behind the recommendation. The EBG did not really understand the headcount tax and felt it was complicated and were inclined to just implement policy stating there would be no use of hubs. This is still under discussion. No issues are up for approval at this point and there will be further discussion after the holidays.

OIT/CIT

Polley was asked, "Why is this structure in place?". Polley explained that there is a distinction between the administrative office and the operational unit for each of the VP offices on campus. They are 2 Administrative assistants, 1 executive assistant, and 3 professionals (Security, Policy, IT Architecture). All positions were already in place (except IT Architecture) before Polley took the position.Security was position to report to the VP because the issues are extremely important to all entities across the University, not just CIT. Policy and Security need to embrace the entire University. Architecture is global as well. Polley feels that Dave Vernon (IT Architecture) has done a good job of reaching out to Campus to find and write about the issues. Dave is open for discussion and makes himself available. He has generated many white papers on various topics and asks for feedback from across the University (including the CCD).
Polley noted that if an operation issues arises we should contact CIT, however, if the issue is broad or it is a policy question, they should be directed to OIT. OIT has influence across the University but does not issue orders to CIT nor to any other entity on campus. The relationship between OIT and CIT works well in some cases and less well in others. Depends on the personalities of those involved to some extent.

Current Issues in OIT

  • Campus Building Recabling (EzraNet) - Should we recable the campus? If yes, how should we pay for it? OIT/CIT does not want to roll costs into the network port pricing but some administration thinks it will help regulate usage behavior.
  • Administrative Computing - $10 million per year for five years was allocated for core administrative systems. For many, P2K was not a happy experience and it is widely believed that $30 million of benefit was not received. There is come concern that the administrative areas will go off and do their own thing without concern for either process integration or data administration. CIT managers are charged with developing or acquiring a project management methodology and training program for project leaders to minimize this concern. Most likely will not use an industry standard methodology because they did not work on the P2K project. They did not respect the culture of the University.
  • Network Charges - Not everyone is going to be happy regardless of what rate structure plan is chosen. There is bound to be tension over the entire campus. Polley feels they can get close to the recommendations of the Network Task Force. Other Universities are facing the same issues. Units are charged with their own functions yet CIT has global responsibilities. Need process and decision making to assure both areas are being addressed. Cornell tends to operate on benefit – where can we get the most good, not on efficiencies. Strong culture of independence in colleges and units tolerates inefficiencies
  • (Not related to Network charges but part of the same thread) - A group has been put together to draft procedures and policies for products to work better together than in the past... Group includes, Hal Craft, Caroline Ainslie, Mike Waylan, Polley McClure, and someone else...
What can CCD do to help Polley?

Continue to express our opinions.

University Standards

The Accreditation Commission's final report recommended developing attractive incentives for adhering to University standards. Polley noted that someone other than CIT would have to put forth the standards. If the CCD recommended standards, Polley would more than happy to help get us there. The general impression was that this was extremely difficult but worth a try. Keith will follow up by creating a CCD sub committee. Incentives might include training. It was pointed out that the culture must change to be successful. Might stand a chance with administrative functions but probably not a good payoff with faculty. University of VA created incentives for leasing by subsidizing standard hardware and software configurations. CU incentives might include, strategically supported software, firewalls, etc. Would like Brio to become standard for local reporting as well as central warehouse reporting but would like to use CIT servers so departments don't have to administer their own. It is hard to provide central services because colleges have to be taxed and there is resistance.

Security

Polley passed out a security document that is used by CIT system administrators. This reflects what the CIT security staff believes is important.

Minutes from the September 12, 2001 CCD meeting

Steering Committee

A steering committee was formed that is charged with developing a charter and guidelines for the CCD. The committee will meet monthly until these tasks are completed, and then, as necessary.

This months meeting the steering committee determined that, due to the charge of the CCD as an "IT watchdog" for the campus, the CCD and CIT should remain separate. This means that CIT members cannot hold the position of chair nor can they vote in yearly elections, however, we do welcome and encourage CIT to attend and participate in CCD meetings. Obviously, it is important for the two groups to work together to provide the best possible service to our customers.

In addition it was suggested that at least 1/2 of the meeting time be used for discussion among us and prioritizing topics therefore presentations must be limited to 45 minutes.

Elections

As Ray Helmke's 2 year term is coming to an end, the election for a new co-chair will be held within the coming weeks. This will be accomplished via email.

Network Rate Base Task Force Update

Ray Helmke gave and update on the Network Rate Base Task Force. The task force is charged with establishing a framework, not the actual rates. Topics the task force is currently discussing include subsidizing public areas, classrooms, and for now, red rover, removing wiring of buildings from the rate structure, and financially separating resnet from the rest of campus.

The have looked at several ways of billing: by port, by ip device, by headcount, by bandwidth. They have pretty much determined that by head count is unrealistic. They are considering an edge fixed access rate and charging by bandwidth for wide area use.

Ray will continue to keep us updated. Thanks Ray!!

What is working well/ Not so well

We had a free flowing discussion of what campus services are working well for us and what are not working so well. This will be a continuing discussion over the months and will give us ideas for inviting people in to address the CCD as a whole.

Services that are working well and we are grateful for:

  • Single Port Gateways
  • The NOC
  • Security Services (i.e. security scans)
  • Universal Virus Protection and the Site License Program as a whole!!! We need to formally send an appreciation letter to Polley.
  • Corporate Time
  • Increased coordination between the service teams and the network engineering group
  • Red Rover
  • Brio
  • Access to DNS modifications
  • LDAP
  • UPortal
  • Single Port Gateways
  • Single Port Gateways
  • Single Port Gateways

We have concerns with the following

  • Appears to be a lack of funding to for on-going support and maintenance of some CIT services. Startup funding provided and then no maintenance support.
  • Lack of tools for accessing LDAP server
  • Project 2000 - HR/Payroll doesn't work right
  • Cell Phone Services
  • No Student or Finance Systems
  • Limited access to student warehouse

If I have left anything out, feel free to post to the list.

My Best,
Terry Thomas

 

Please send comments to the CCD Special Mailbox.

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