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  CCD Meeting Minutes 2004
- November 10, 2004
- August 11, 2004
- June 9, 2004
- April 14, 2004
- March 10, 2004
- February 2004
- January 14, 2004

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Minutes from the November 10, 2004 CCD meeting

CCD in Attendance:Oliver Habicht, Keith Boncek, James VanEe, Frank Strickland, Barbara Skoblick, Roger Garnett, Steve Gallow, Jodie Sprouse, Janet Heslop, Mark Sanford, Marcy Rosenkrantz, Ray Helmke, Vince Patriarco, Mary Stauble, Craig Trowbridge, Thomas Crook, Graham Dobson, Hurf Sheldon, Rich Jaenson, and Anita Henry-Wilkins


Guests in Attendance:Jon Atherton, Michael Swenson, Greg Christofferson, Rick MacDonald, Mark Mara, Joy Veronneau and Tom Parker.


Mark Mara  CIT
         Update on Web Services

Roger Garnett
         Update on the Security SIG

Vince Patriarco  Office of Purchasing Services

Next CCD meeting Vince would like roughly 30 minutes to present a comprehensive update on purchasing initiatives.

  • Significant headway is being made
  • There are 5 hardware vendors (Dell, IBM, Sun, HP and Apple)
  • Dell is the largest with the same discount for 1 unit or many.
    Dell uplifts will also be discounted but not as heavily.
  • Service will be significantly addressed.
  • Bundles need to be consistent.
  • Vince would like help and input from CCD group on Dell standard bundles, possibly a small working group that meets quarterly.
  • Bundles are based on the Dell Premier Site.
  • Peripherals are not discounted quite as much.

Pricing hopefully available in 2-4 weeks.  Vince is currently going over the contract very carefully.

Michael Swenson and Greg Christofferson  - CIT

CIT OnSite Solutions  Rent-a-Tech

A copy of their PowerPoint handout is on the CCD website http://www.ccd.cornell.edu/docs         

Greg asked that any feedback (which is encouraged) be sent to him to help fine tune the offering.  

The possibility of the ITMC looking at the issues of harvesting part time IT people to help fill OnSite Solutions staffing needs.

CCD Retreat Overview  Oliver, Rich, Keith and others. (see copy of handout at http://www.ccd.cornell.edu/docs/ )


ITMC Overview  Keith,  Anita  and Rich

Brief overview of first ITMC meeting.  More info to follow from Sunny.

Jon Atherton  CIT  Future of Bear Access

Jon is looking for input on software delivery on Windows platform.  Similar efforts will be made for Mac platform early next year.         

  • About 10 volunteers have already met and started discussions.
  • A big concern is how to support managed systems.
  • Discussion was raised on considering building MSIs and downloading via Salsa.


Rick MacDonald  CIT  Spam Filtering.  (copy of handout at http://www.ccd.cornell.edu/docs/ ).

Rick presented an overview of current and proposed spam filtering procedures CIT hopes to implement soon.         

  • PureMessage filtering to be moved in front of the routers/mailhubs.  Currently they sit only in front of the postoffice systems.
  • There was general discussion on false positives and the slim possibility that some e-mail might never make it through.
  • There was strong support from those CCD members present at the meeting for Rick to implement his proposal.

Joy Veronneau and Tom Parker - CIT  Electronic Directory update.

  • The new directory search page does at least what the old one did, plus more.
  • Goal is to retire the old search page and have one good looking search page - Jan. timeframe.
  • Questions and comments can be addressed to aadssupport@cornell.edu
  • Joy is working on harvesting controls on the new page.
  • The old search page had a 2000 hit limit and the new one 500.
  • An undesirable feature, as viewed by some, is the multiple returns on a search.  This helps searchers look for matches, but also returns all close matches, causing possibly some extra work or confusion.

Open discussion on Spyware Issues - How active will CCD group be?

Excellent follow up e-mail from Hurf Sheldon to CCD-L on 11/10/04.         

Any short or long term resolution might require financial support from units.

Reminder:  
The next CCD meeting will be held Wed. December 8 from 12:00-1:30 in 401 Warren.  Because of scheduling conflicts with 401 Warren, we may or may not be able to continue to book this room for our future meetings. Alternative meeting sites are being looked at and we might put out a request for suggestions to the list in the near future if we do lose 401 Warren.


Minutes from the August 11, 2004 CCD meeting

CCD-L in Attendance: Craig Adams, Kevin Baradet, Keith Boncek, Mitch Collinsworth, Thomas Crook, Graham Dobson, Sunny Donenfeld, Tim Durnford, Roger Garnett, Oliver Habicht, Ray Helmke, Janet Heslop, Rich Jaenson, Frank Labonte, Marcy Rosenkrantz, Mark Sanford, Hurf Sheldon, Mary Stauble, Frank Strickland, Craig Trowbridge, James VanEe

CCD-PLUS-L in Attendance: Andrea Beesing, Eric Fredericksen, Steve Schuster

Other Guests in Attendance: Debi Benson, Al Gonzalez, Don MacLeod, Tom Parker, Joy Veronneau


Updates

Ray provided an update on the Director of Distributed Support search.

Oliver announced that a Napster conference call was scheduled. Both graduate and undergraduate students will be able to take advantage of Napster at Cornell.

Sunny asked for nominations for co-chair by August 31st (send nominations to sd94 and/or oh10). We will begin the electronic (e-mail) voting process in September.

Debi gave a procurement update. Purchasing is currently in discussions HP, Sun, IBM, and Apple (meetings with Dell have already occurred). Purchasing is working towards better, across-the-board, pricing.

Security Assessment for Students in Residence Halls, Steve Schuster, OIT

Steve's group will be performing a security assessment for student computers in residence halls (several days after registration), checking for:

  • accounts with no passwords
  • open/writeable file shares
  • indications that machines are not patched

In the future, Steve hopes to be able to perform this assessment BEFORE the computers are allowed to access the entire network.

Network Quarantine, Steve Schuster, OIT

"To more efficiently contain infected or compromised systems, to better protect the broader Cornell community and to provide a more complete set of remediation tools," Steve has proposed a "network quarantine." Steve will begin testing this in the October timeframe WITHIN OIT/CIT. In the future, there will be an assessment for rolling this out to the broader community and adding additional capabilities. For more information, see http://www.ccd.cornell.edu/docs/2004/Network_Quarantine.doc

Harvesting Cornell E-mail Addresses, Joy Veronneau, Integration and Delivery, CIT

Joy presented the principal issues surrounding repeated searches of the Cornell directory: SPAM and server load. She then led a discussion of potential short-term and long-term approaches for addressing these problems. Please see the presentation for details: http://www.ccd.cornell.edu/docs/2004/Harvesting_July1404.ppt If you have any questions, ideas, or other input, please e-mail: aadssupport@cornell.edu

Web Production Group Overview, Al Gonzalez, Distributed Learning Services, CIT


Al Gonzalez provided an overview of the Web Production Group, discussing services, cost, process, and more. See his presentation at: http://www.ccd.cornell.edu/docs/2004/Web_Production_Group.ppt

REMINDER
The CCD Retreat has been moved to Thursday, October 14th!

The next CCD meeting is scheduled for September 8th (Wednesday), 12:00-1:30 in 401 Warren Hall. The October meeting will be cancelled, due to the all-day retreat on October 14th.


Minutes from the June 9, 2004 CCD meeting

CCD-L in Attendance:Jeff Bishop, Keith Boncek, Mitch Collinsworth, Paul Davis, Graham Dobson, Sunny Donenfeld, Tim Durnford, Dan Dwyer, Roger Garnett, John Godfrey, Oliver Habicht, Ray Helmke, Janet Heslop, Rich Jaenson, Frank Labonte, Eric Ludewig, Vince Patriarco, Marcy Rosenkrantz, Mark Sanford, Hurf Sheldon, Frank Strickland

CCD-PLUS-L in Attendance:Linda Croll, Wes Kahle, Mark Mara, Steve Schuster

Other Guests in Attendance:Tammy Blasz, Sebastian Carello, Michael Swenson, Jacki Fenton


Executive Updates
Network Registry Policy: Frank informed the group that a statement from the College of Arts and Sciences went to COG, which included feedback from departments who are worried about the workload that will result form the Network Registry Policy. Oliver offered the library's perspective, that OIT went above and beyond to open the policy discussion process to as many as possible. Graham mentioned that he saw it as frustrating that the Network Registry tools/dbs were entirely separate from NUBB. Roger opined that CIT could met with support providers to discuss tools and make sure they would work. Tim stated that while he was for the policy, he felt that an opportunity was missed to bring NetAdmins together earlier.

Discussion on the impact of the IMC on distributed units and the CCD.  Oliver read the description off the Information Technology Managers Council from the Workforce Planning recommendations.  Wes confirmed that the CIT Directors will participate in all IMC meetings.  Keith felt that the hierarchical nature of the group will mean that the agenda will be top-down.  Wes stated that it will need bottom-up input to be successful.  Ray stated that the CCD group, which by nature is bottom-up, will be a good complement to the IMC.  There was discussion about the Director of Distributed Support (DDS) Position, which will lead or co-lead the IMC.  Marcy suggested that the DDS should be involved in discussions to solicit IMC members.  Sunny stated that it's probably a good thing that the process is moving forward now, rather than waiting for every piece to be in place.

CCD Retreat: The group selected a date for a retreat!  FRIDAY, OCTOBER 8th.  More details to follow!

Customer Service Strategic Review, Michael Swenson, CIT CS&M
Mike discussed a review taking place with Customer Service and Marketing, and solicited feedback, ideas, and representation from the CCDs.  Mike went over the reasons for the review, key questions that the review will try to answer, the approach, deliverables, and schedule.  Please see the presentation at the CCD docs site, http://www.ccd.cornell.edu/docs/index.htm .  If you're interested in participating on the task force, please let Sunny know right away (sd94@cornell.edu).

T.E.H. Program Review, Sebastian Carello, CIT CS&M
Sebastian discussed making security and policy mandatory in the Travelers of the Electronic Highway Program for new staff, faculty, post docs, graduate students, and transfers.  See presentation at the CCD docs site, http://www.ccd.cornell.edu/docs/index.htm .  So far, the idea has been met with a lot of support, particularly from FABIT.  The CCD group also endorsed the program.  A question was raised regarding making T.E.H. mandatory for existing members of the Cornell community. This has not yet been considered within CIT.  Sebastian is looking for CCD representation on the TEH program review committee.  Please let Sunny know if you're interested in participating (sd94@cornell.edu).

FLSA/HR Clarifications, Linda Croll, OIT-CIT HR
Linda spoke about clarifications in the Fair Labor Standards Act (making clear that there were no changes to the act) that may impact some IT jobs at Cornell.  There are two criteria for employees to be considered exempt: 1) "executive exemption," in the case where an employee manages other employees, and 2) "computing professional," signifying that the employee is a "high-level" computing professional.  Cornell is looking at IT employees such as help desk staff, most of whom are "exempt."  They may need to be considered eligible for overtime pay under FLSA.  Level D and E employees are of particular concern.  All major unit (division/college) HR heads have been informed, and they may be contacting you.  Feel free to contact Linda if you have questions (llc36@cornell.edu).

Announcements
Mark: Next architecture discussion will be "web services," possibly to be held at Maple Ave.
Vince: IT procurement workforce planning efforts are still moving along in the data gathering phase.
Rich: Dave Koehler is gathering some administrative computing staff to develop standards for administrative systems


The next CCD meeting is scheduled for July 14th (Wednesday).  Same place/ time [401 Warren Hall/ noon - 1:30pm]. 


Minutes from the April 14, 2004 CCD meeting

CCD-L in Attendance:Kevin Baradet, Jeff Bishop, Keith Boncek, Thomas Crook, Mitch Collinsworth, Paul Davis, Graham Dobson, Sunny Donenfeld, Tim Durnford, Dan Dwyer, Dan Elswit, Steve Gallow, Roger Garnett, Oliver Habicht, Ray Helmke, Janet Heslop, Mick LoPinto, Eric Ludewig, Jodie Sprouse, Frank Strickland, James VanEe

CCD-PLUS-L in Attendance:Eric Fredericksen, Steve Schuster

Other Guests in Attendance:Debi Benson, Hal Coghill, Frank Labonte, Glenn Morey, Annemarie Morse, Michelle Paolillo, Keene Silfer, Yau Kwan Yeung. Also, 7 Dell staff: Reed Kalagher, Joe DuBois, Julie Paulette, Paul Leonard, Pat Welch, Cindy Ponce, and Oscar Hernandez


Eric Fredericksen provided the group with an announcement of two events.

Steve Schuster led a brief discussion to get our sense of whether or not CIT should be blocking specific attachments at the mail hubs or post offices in response to many of the latest virus mail files.

Catered lunch graciously provided by Dell .

Dell representatives conducted presentations for the group from 12:20 until 1:40.  Representatives covered product road maps and IT management-related issues. Joe DuBois , Account Executive [Penfield, NY].< Joseph_DuBois@Dell.com>Introduced presentation.

Julie Paulette , Client Specialist [New York, NY].< Julie_Paulette@Dell.com> Product road maps for the clients, with a focus on the Dell OptiPlex line.  Projected industry timelines for new processors, data buses, memory, wireless networking, security-related products and services, and how these intersected with Dell's forthcoming client offerings.

Paul Leonard , Printer Consultant [Cranford, NJ]. <Paul_Leonard@Dell.com> Product road maps for the Dell printers.  Provided comparison with competitors for current offerings. Competitor trade-in program available.

Pat Welch , Systems Consultant [Rochester, N.Y.]. <Patricia_Welch@Dell.com> Product road maps for Dell servers and related enterprise technologies.  Discussed Dell's philosophy, and how it related to the enterprise market trends.

Cindy Ponce , Services Brand Manager [Round Rock, TX]. <Cynthia_Ponce@Dell.com> Covered current Dell services, including asset recovery (3 options: buy-back, recycling, and lease returns), training and certification, factory-configuration services (CFI: s/w imaging), and support services for both enterprise and client systems.

Also from Dell: Reed Kalagher , Regional Sales Manager, New England Region [Ellington, CT] <Reed_Kalagher@Dell.com> Oscar Hernandez , Sales Representative [Round Rock, TX]. <Oscar_Hernandez@Dell.com> Oscar has recently taken over from Dustin Howell as Cornell's sales representative.

A number of people stayed about an hour after the formal CCD meeting to meet with Dell representatives for follow-up discussions.The next CCD meeting is scheduled for May 12th (Wednesday).  Normal place/ time [401 Warren Hall/ noon - 1:30pm].Sunny has lined up the following topics (in no particular order) for the May meeting: Purchasing's presentation and discussion of CU's IT Hardware Spending Analysis, CIT's "Lab Futures" report, Disaster planning (business continuity) status, Standards & Guidelines Governing IT Controls for Admin. Systems.  For details, please see:http://www.ccd.cornell.edu/docs/topics.htm#may2004

Minutes from the March 10, 2004 CCD meeting

CCD-L in Attendance: Keith Boncek, Mitch Collinsworth, Thomas Crook, Sunny Donenfeld, Tim Durnford, Dan Dwyer, Roger Garnett, John Godfrey, Oliver Habicht, Ray Helmke, Janet Heslop, Rich Jaenson, Eric Ludewig, Vince Patriarco, Jeff Silber, Jodie Sprouse, Frank Strickland, Craig Trowbridge, James VanEe

CCD-PLUS-L in Attendance: Andrea Beesing, Eric Fredericksen, Butch Labrecque, Rick MacDonald, Mark Mara, Steve Schuster

Other Guests in Attendance: Mary Austin, Geoffrey Hollister, Peter Meixell, Walt Smithers


CCD Executive Update:

The Executive Committee provided feedback to Dave Koehler on the CIT architecture document, recommending that certain parts be reworked. Mark Mara will be speaking at a future CCD meeting to request feedback for the technical pieces of the architecture. The Executive Committee, represented by Keith Boncek, has been working with Jim Lombardi in OIT to discuss the formal formation of Special Interest Groups for CIT and distributed computing professionals. If you have any ideas for SIGs, please send them to the CCD list.

Keith Boncek introduced Eric Ludewig, Associate Director of Purchasing. Eric's responsibilities include IT purchasing.

Jeff Silber, director for financial research administration in Accounting, AF&F, spoke about the (relatively) new capital equipment threshold and its impact on IT. Most capital assets are now $5000 and above, as opposed to $1500 and above, before last July. Assets that were once capital assets, but cost less than $5000 at the time of purchase are no longer considered capital assets (and the asset tag should be removed). These items will not be tracked centrally any longer. If you want to use a sticker to mark the non-capital equipment as Cornell equipment, use the "equipment ownership tag." These tags, however, do not have bar codes and will not facilitate the tracking of individual items. The new threshold reduced the number of capital assets at Cornell by about 80%. Jeff also spoke about the disposal of non-capital computer equipment. You do not have to follow the cap equipment disposal rules with this equipment, but if you received equipment through grants, for instance, you must follow the appropriate guidelines. Contact the Financial Research Administration with questions regarding the disposal of grant equipment. If the equipment was acquired as a gift in kind, contact the alumni office before disposing of equipment.

Walt Smithers, Cornell University Solid Waste Manager in Grounds Care, AF&F, discussed the services his group provides for disposing of computer-related equipment. His team will take away equipment and ensure it is disposed of properly (remove asset tags first!) at no cost to your unit. Walt warned the group to be careful when donating equipment, requesting that you don't give anything away unless it's usable.

Andrea Beesing updated the group on Identity Management Plans (see 3/10/04 handouts at http://www.ccd.cornell.edu/docs/ ). She also informed the group that for the first time, CIT will be distributing NetIDs early (~May) to students who accept Cornell's offer and make a deposit.

Eric Fredericksen, director of distributed learning services for CIT, provided an overview of his division, which includes Academic Technologies, the Web Production Group, the Educational Television Center, and Classroom Technologies. He specifically discussed the Lynx program, which connects trained/certified students with faculty who need assistance with instructional technology, at no cost to the faculty.

The next CCD meeting is scheduled for Wednesday, April 14th, at noon in 401 Warren Hall/ noon - 1:30pm. Dell Computer Corp. will be providing both a product road map and lunch.

Minutes from the February 2004 CCD meeting

Attending: Keith Boncek, Mitch Collinsworth, Paul Davis, Graham Dobson, Sunny Donenfeld, Tim Durnford, Dan Dwyer, Steve Gallow, Roger Garnett, John Godfrey, Oliver Habicht, Ray Helmke, Janet Heslop, Mick LoPinto, Vince Patriarco, Eric Ludewig, Barbara Skoblick, Jodie Sprouse, Frank Strickland, Terry Thomas, Craig Trowbridge, James VanEe

CCD-PLUS-L Attending: Mark Mara, Eric Fredericksen, Dave Vernon, Steve Schuster, Rick MacDonald

Other Guests Attending: Rob Hubbert, Michael Colunio

CCD Executive Update. The CCD Executive Committee met with Polley McClure and her senior staff. All in attendance at that meeting agreed that we had much to gain by working cooperatively where there were commonalities of interest. A discussion of WFP followed. Rick MacDonald updated the CCD group that Polley's WFP recommendation went to the President, Provost, and VP of AFF, and they have asked her to put the recommendations in a more chronological order. Polley is currently reworking the recommendation, and is optimistic that it will be accepted.

Steve Schuster spoke about Cornell firewalls. (Presentation available at http://www.ccd.cornell.edu/docs/ ). Due to a diverse user community and broad user needs, it would be unrealistic to consider implementing a firewall at the (Cornell) perimeter. Focus will instead be on the edge, the demarcation between CIT and the units. With blocking based on IP, service types, etc., implementation would be "free," with help from Steve's group (contact Dan Adinolfi). For system level firewalling, Cornell has purchased a site license for Symantec Personal Firewall. Although CIT will not officially support it until the fall, NetAdmions who want to implement it in their areas may do so, with the caveat that it will not be supported by CIT until the fall, when it will become part of Bear Access. Steve also spoke about Security Training. Currently, the focus is on new students, new employees, and federally regulated data. Although it is important, there has not been an opportunity to plan security training for NetAdmins.

Dave Vernon updated the group on several topics:

IPTV: There is confidence that the technology will work to deliver IPTV at Cornell-- the problem/holdup lies in the contract negotiation with Time Warner Cable. The strategy to deliver IPTV will be to distribute Cornell channels (at no cost) before delivering commercial television. In short, the initiative is viable and practical, but the contract negotiations have been difficult. Voice over IP: There is very little happening here. With the PBX almost paid for (far ahead of schedule), there is an opportunity to think differently about how CIT delivers telecom services (eg: wirelessly). Issues, such as 911, will have to be addressed. Wireless/Red Rover: The current Access Point vendor is no longer making APs. Chantry Networks will likely be the new vendor. CIT is trying to include Red Rover access points as part of EzraNet, so it they are included when buildings are rewired (or new buildings are constructed). CIT's policy of supporting the infrastructure for Red Rover (and paying the monthly network charges), while departments and colleges buy and install the access points, will continue to be in effect next fiscal year. NLR (National Lambda/Light Rail). The Provost has stated that it is critical that Cornell take part in the initiative to create a fiber infrastructure (particularly beneficial to Research areas such as LEPP) across the U.S. President Lehman has stated that Cornell will be an initial sponsor, and has pledged $5-15M over 5 years. The "hub" will be in NYC, however, not Ithaca. For more on NLR, see: http://www.nationallambdarail.org/ Public Port Funding: There are no additional monies for next year, but new Resource25 classrooms can expect to see funding for public ports. There is currently no defined process for requesting a public port. Dave will be delegating a point person in CIT to take requests.

The next CCD meeting is scheduled for March 10th (Wednesday). Normal place/ time [401 Warren Hall/ noon - 1:30pm].
Minutes from the January 14, 2004 CCD meeting

Attending CCD:Craig Adams, Keith Boncek, Sunny Donenfeld, Roger Garnett, Janet Heslop, Rich Jaenson, Marcy Rosenkrantz, Hurf Sheldon, Barbara Skoblick, Jodie Sprouse, Frank Strickland

Attending CIT/OIT:Andrea Beesing, Dave Koehler, Tom Young

Attending Guests:Selden E. ball, Jr., Fred Berg, Pinky Chandra, Dave Frank, Marian Hansen, Richard Hine, Luke Johnson, Eileen Keating, Pat McClary, Julie Powell, Barry Robinson


Fred Berg, from University Counsel, Weill Medical College, spoke on HIPAA, privacy regulations that provide protections for the health information of patients and research subjects.

Pat McClary, from University Counsel, Ithaca campus, spoke on FERPA, the federal law that protects the privacy of student education records.

Please send comments to the CCD Special Mailbox.

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