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Minutes from the December 13, 2006 CCD meeting
Announcements:
Carol Gowan and Chad Loomis – Power Quality and Harmonics Dan Dwyer - Grants.gov Presentation: Dell Roadmap
Minutes from the October 11, 2006 CCD meeting
Announcements: • will soon do a presentation of how to use SPIDER to scan and report • Network password change discussion currently happening – how to encourage staff to update regularly
Rick MacDonald – University Disaster Recovery Task Force Report (handout) http://www.itmc.cornell.edu/cornell_edu/ITMC/upload/DRTF%20Final%20Report%20-%20091506.doc Three main questions to be answered:
Early on in the planning stages the DR committee did level setting:
DR committee felt need for “enabling recommendations”, if primary recommendations were to be successful. Most of these recommendations related to raising awareness across campus, particularly in the research community. Trustees need to decide if they think the protection delivered by these recommendations is worth the expense. The university then must decide if and how to fund. – departments can then make decisions based on these determinations. Recommendations to Ez-Backup: - University funding to place second TSM frame at the Medical College and to subsidize rates to make them more attractive to units. • Manageable interface for many systems • Archiving cost model seems like something of interest to many units not currently using Ez-backup • Recpommend that Executive VP and Vice Provost to setup stake holders to determine priority of restoration • Ez-backup team to look at restore functions and time allotted EMC owns Retrospect, a commonly used backup software on campus by many local units; CIT speaking with EMC to discuss interchange with Tivoli . Looking at collaborating with other University locations Ken Ridley - CAVE Tour (DVD handout)
Minutes from the September 13, 2006 CCD meeting
Open Discussion: Minutes from the August 9, 2006 CCD meeting CCD Members in Attendance: Rich Jaenson (CCD Co-Chair), Janet Heslop (CCD Co-Chair), Oliver Habicht, Jennifer Holleran, James VanEe, Don Sevey, Keith Boncek, Hurf Sheldon, Frank Strickland, Mike Colino, Mitch Collinsworth, Dan Dwyer, Marcy Rosenkrantz, Keith Boncek, Ray Helmke, Craig Adams Guests in Attendance: Aimee Decker, Steve Schuster, Chuck Jessop, Sunny Donenfeld Open Discussion: Seeking open nominations for CCD Co-chair; please contact Janet or Rich. During the September meeting candidates will introduce themselves, briefly talk about their IT career at Cornell, and express their desire to be a CCD Co-chair. Presenters: Steve Schuster, Director of IT Security , led a vibrant open discussion on secure servers. What does it mean to have a secure server? Audience: There was once talk about having an Administrative network vs. Non-Administrative network? Steve: This has been put into the Netadmins hands; CIT provides edge ACLs, 10 space, etc for departments to accomplish this task. The same concept is Routable vs. Non-Routable. 10 space is Non-Routable. Mostly used for printers, kronos clocks, etc. 10 space has not been broadly used. Audience: Any thoughts about allowing Netadmins access to switches? Steve: OH MAN!!! May in the future provide visibility to the ACLs on network, but not quite ready to even do this yet. Attempting to put together reasonable templates that one can choose from. Currently have a web page about ACLs noting things to consider. http://www.cit.cornell.edu/computer/security/edgeacls/ Audience: Currently a Netadmin can not do adequate audit of their subnets. Steve: We need to first understand data on campus – what, who has access, where it is stored, etc. Work is being done on merging output to better enable data about network compromises. Audience: Would find it helpful to assign one Security staff member to a specific building for help so that we do not have to repeat the circumstance over and over when another person is assign to us. Steve: I fully support netadmins requesting someone specific, but sometimes it is better to have varying viewpoints too. Comment: Steve: " We as technical people do not fully understand what we are responsible for supporting." Steve: Everyone can do practical little steps: a) default deny strategy (must know network thoroughly for this implementation.) b) owe to community risks and how we handle data (user awareness.) Audience: I see it as 40% IT problem and 60% creation of data, usage of data, and management of data Steve: Need to request black out of SSNs before sending Audience: We will take care of machines/networks; YOU have to take care of data. We have set up a Committee comprising 3 department members, 3 IT staff. Surveying staff about data they use/have; looking for red flags; Managers to talk to their staff – most don't realize what data they have Comment: Steve: I will be speaking at Technical Support Providers meeting in September. This will be filmed and made into a one hour talk to be made available for future use. Steve: FABIT supports the online TEH for all incoming faculty and current faculty. Currently the electronic version on TEH is up and running for all new netids. Audience: May need to add a new category in “Skills for Success” as part of job requirements – “IT Data Stewardship”. Steve: Spider is not a silver bullet • not easy to use, not fast Spider User Group Meeting in August planned Desire Spider to become an end-user application
Chuck Jessop, Software Acquisitions, discussed the Microsoft Settlement http://www.microsoftnysettlement.com/ Just via the Select program for volume licenses Cornell University may be able to re-coop $130,000. Now Cornell is attempting to determine the value in looking at hardware purchases also. Purchases involved are from 1994 through 2004. Purchasing department has been asked to pull data on computing equipment purchases – possible 7,100. Dell equipment is 5,000 of the 7,100; hoping Dell is willing to help investigate. Question: Any response from ITMC? Very little. Those that did respond, did not want to invest resources themselves to do the research. Comment: Why not turn the $130,000 back over to Software Acquisitions!! Deadline is October 18, 2006 . Could be a significant impact on departments, if we do not hear from Dell soon. At what level has Dell been spoken too? Joe DuBois and Keith Boncek has spoken to the East Coast rep. Question: Has anyone asked a Microsoft claims person to send a list of everything with Cornell's zipcode? Answer: Chuck will check into this. Question: Will this claim of $130,000 for Cornell infringe upon our Microsoft relationship? Answer: It is public domain, should not. Dean Krafft will be speaking with the Dean of CIS to determine. Chuck hopes that if units have to do own research that the timing would be such that at least a minimum of 4 weeks be available to them for responding. Units should know that work is being done centrally at this time.
Minutes from the May 10, 2006 CCD meeting
Open Discussion: Frank Strickland announced the first annual IT Forum to be held on June 14 th . Guest speaker Paul Glen, author of Leading Geeks , will give the keynote presentation at the Statler Auditorium in the morning. In the afternoon, IT organizations, special interest groups, and local and national vendors will set up in the Biotechnology Building . "Birds of a feather" sessions for IT staff to meet one another, as well as food, prize drawings, and more will occur during the afternoon . Note: CCD will take part in the IT Forum event; therefore, there will not be a regular scheduled meeting for June. Rich Jaenson mentioned “a work in progress” called the IT Grapevine. CCD and CIT Sr. Mgmt. staff would like to initiate an e-list for departments to announce work that they are doing, investigating, or implementing. This will keep other IT staff in the loop, so that unnecessary efforts (re-creating the wheel) do not create wasted university work time. Presenters: Jonathon Atherton – Salsa Replacement • see PowerPoint presentation Catherine McNamara -- CPMM -- Cornell Project Management Methodology • see PowerPoint presentation Minutes from the March 8, 2006 CCD meeting CCD in Attendance:Rich Jaenson (CCD Co-Chair), Janet Heslop (CCD Co-Chair), Oliver Habicht, Roger Garnett, Shari Avery, James VanEe, Hurf Sheldon, Dan Dwyer, Keith Boncek, Debra Howell, Darryle Lee, Tom Dunn, Daniel Elswit, Thomas Crook, Jeff Bishop Guests in Attendance: Joe DuBois - Dell, Kim Livolsi - Dell, Pat Welch - Dell, Michael Swenson DELL Keith Boncek introduced Kim Livolsi; Dell Regional Manager
Kim Livolsi – opened up the floor for questions Q: What is the status of the Repair Certifications on campus? Q: Would it be possible to have available new hardware for testing before available to faculty via the premier page? Keith Boncek stated that Feature Products will soon be available on the premier page; including printers, pda's, etc. Also, Cornell should soon be able to take advantage of monthly specials that may be offered within other areas of Dell. Q: Since Intel chips are now in Apple computers rumors have it that Dell will be selling Apple computers. Is this true? Q: Does Dell support/sell VMware? Q: Dell seems to be selling much more software to us. Is this an area that is expanding within Dell? Michael Swenson – Centralized Issue Tracking Project (handout)
Minutes from the February 8, 2006 CCD meeting
Rich Jaenson raised point about "what if" there was a pandemic; is everyone prepared; something to think about Lee Brink - Centralized Symantec Service: Reviewed handout Questions: Q: What about older versions? Q: If running own managed server can the department point to the CIT "king" server? Q: Other Symantec Enterprise Solutions being offered? Q: Will the "king" server stay up-to-date with version? Q: Will this be made available and offered to home machines, cooperative extension offices, etc.? Send feedback to Lee Brink with a Yes/No if you would utilize the service if it were implemented. Rick MacDonald / Paul Zarnowski: Rick MacDonald Context of Disaster Recovery Planning:
Trustees feel a duty that the University ensures survival; protection of critical data Key Notes:
Discussion: Comment: Need to look at "range of disaster" and "scale of recovery" Q: Is there the possibility to share datacenter resources with other universities? Q: What about Geneva location? Dave Vernon is setting up a new task force to discuss Voice and Data networks in light of a disaster. A web site is already available for Cornell located in CA, which will also provide email addresses to the Emergency Preparedness members and University officials. http://emergency.cornell.edu Paul Zarnowski: Reviewed handout Minutes from the January 11, 2006 CCD meeting CCD-L in Attendance: Rich Jaenson (CCD Co-Chair), Janet Heslop (CCD Co-Chair), Oliver Habicht, Graham Dobson, Keith Boncek, Ray Helmke, Mitch Collinsworth, Roger Garnett, Laura Robinson, Hurf Sheldon, Paul Davis, Kevin Baradet, David DeMello, Tim Durnford, Kevin Drake, Mark Sanford, Craig Adams Jennifer Holleran, Mick LoPinto, Shari Avery Guests in Attendance: Rick MacDonald, Tom Ball, Ed Kiefer, Mark Mara, Phil Cox, Steve Golding Meeting Minutes: Phil Cox: attached Power Point presentation Steve Golding: Public utility vs. Need to expand in technology with limited resources - creates a natural tension; Tension between looking forward and providing 24/7 support Balance: 24/7 support <- ->creating new knowledge (cutting edge) that will impact what we are actually trying to maintain --- which becomes part of the utility There is a positive and a negative side to the tension - concentrate on the positive! As an institution how do we facilitate this with limited resources - time, money, people? Myriad of stakeholders: President -> Provost -> to the person farthest away with a laptop -- using data which falls under NYS law on confidentiality -- RISK for University How are we dealing with NY State legislative mandates?
What is the role and responsibility of CIT in a broadly decentralized institution?
9 months of learning at the University- continue to build on technology already in place - build on the positive Highlights from a presentation he recently gave Hunter Rawlings:
Three component pieces to managing Central Computing on campus
Steve reserves the right to make decision on priorities! Most important point of all: • So many times "I have to have something now!" • Pressure to provide service • Only so many resources competing with other requests • Getting the right technology • In 12-18 months the evolution of technology washes away 80-85% of bad choices • To often look at from technology perspective, instead of business decision • If right business decision - should it be provided centrally or decentrally? • Subset or economies of scale • Is it a good business decision? What is the best technology today? Do not get hung up on decision in the middle! Collectively make best business decision for the University. The guiding principle: Is it a good business decision? |
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